Why The Terms?

 Credit: BeCozi

Credit: BeCozi

Hello lovelies happy Monday and Happy October 1st! WOW! It really is October, how did that happen so darn quickly? October is probably my favourite month of the year. Still on British Summer Time our evenings still have a sliver of light. The mornings crisp and the afternoons warm enough to not need several layers. The colours around us are striking with the clearest of blue skies, and forest greens, yellows, reds, oranges emerge deeper each day. Living close to the Forest of Dean brings a sensory overload and I’m grateful.

October will see a very busy month for The Chunky Needle. 5 workshops are planned and will see me travel several miles in all directions. Alongside the marketing, planning and prep for these great events, I am still busily prepping for the Stonor Park show in November. Building stock has become my prime daily focus. I’ve been told that there is ‘no such thing as having too much’ so I’m beavering away everyday making this and that.

Speaking of workshops however, I wanted to touch on the reasoning behind The Chunky Needle’s terms and conditions as this past week they were queried and I want to explain. Fundamentally, workshop tickets sold are non-refundable. Transferring tickets to future events is a possibility, however, refund is not and here’s why. Wool is ordered from a supplier at the time of your booking. At times the supplier runs out of stock in particular colours, so The Chunky Needle orders your wool early to ensure it’s safe and secured for you upon your event. Naturally, my supplier also has T&C’s that customers must adhere to, and mainly, once wool is dispatched The Chunky Needle is unable to return it for refund, thus making it impossible for my customers to request refund after their wool has been ordered. Does that make sense? In addition, in order to keep costs lower (merino wool is a luxury fiber and therefore expensive) I always need a minimum of 10 students per course. Should this number drop below 10 due to an individual requesting refund, it will impact the cost of everyone’s ticket price. I know, boring stuff eh? Once I’m at it, I’ll remind that bespoke orders (blankets, cushions, wreaths, scarves, etc) are also non-refundable for obvious reasons - these items are bespoke to the buyer. It’s all rather dull I know but I want to be transparent. When booking onto a course please do take a moment and click the TC’s link on the booking page.

Oh yeah, an awesome night was had in Newnham-on-Severn last week making arm knit blankets. Super proud of the world these ladies produced. I hope they are loving their new Chunkies. Stay tuned for further dates in Newnham to be announced this week.

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So that’s all for now. Kids are off to school and I’m heading up to the studio to start work on today’s projects. I’m growing a wee bit concerned by how few steps I make each day but I’ll save that for another blog post in the future.

Have a lovely start to the week and enjoy the new month.

Cx